:: Hartford Management Group Llc ::

Industry

Hartford Management Group LLC. is a fully licensed, national, third-party collections agency focused on auto loan deficiencies, credit card, medical billing, payday loans, installment and personal loans, student loans, bail bonds and surety bonds recovery. We understand our role as an extension of your operations and are glad to represent you every step of the way. Prefer to speak to someone in person about your needs? Please give us a call at 1-888-373-9607

AUTO LOANS & LEASES

We offer first-class services for the auto loan and leasing industry, keep up with regulatory changes, employ specialized automotive agents and implement best practices to ensure success for our clients’ debt collections operations.

Our professional automotive agents provide custom solutions to handle any production need from primary through warehouse streams of business. We also offer top-tier skip tracing services to locate previously “unreachable” customers so we are able to connect and restart collections efforts with Right Party Contacts (RPCs). These efforts, along with other proven best practices, enable us to increase your profitability and deliver effective, streamlined recovery efforts.

Auto Deficiency Programs

Service accounts ranging from primary to warehouse level
Specialized, highly trained automotive agents
Artificial Intelligence to promote one-call resolution & customer insights
Client batch tracks for optimal liquidation performance
Comprehensive, in-house management of every contact to ensure compliance and success
End-of-Term/Matured Lease Programs Wide variety of payment options to speed up account resolution Proven customer care strategies to successfully expedite portfolio liquidation Custom tools & software to centralize information for automotive agents

CREDIT CARDS & PAYDAY LOANS

Our deep experience with credit card collections offers insight that has led to the perfect mix of talent and technology to increase account receivables, improve servicing and strengthen your customer service efforts.

Regardless of the age or stage of your delinquent accounts, Activate Financial has the expertise, tools, technology and personnel to connect with Right Party Contacts (RPCs), negotiate and collect payments consistently every month. We also offer top-tier skip tracing services to locate previously “unreachable” customers so we are able to connect and restart collections efforts with the correct person.

Bankcard & Retail Recovery Programs

Automated communication tools to route customers to convenient payment options
Specialized agents trained to handle unique needs of credit card collections
Digital omnichannel communication
Proprietary skip tracing waterfall to find previously “unreachable” customers
Customized status coding to eliminate collections gaps
Proven process cultivated from years of experience to ensure success

Activate Financial is committed to creating a custom recovery solution for your company that effectively increases the profitability of your portfolio and reduces bad debt.

INSTALLMENT & PERSONAL LOANS

Using our professional standards, data science insights and highly-skilled, trained agents, we effectively manage Installment and Personal Loan portfolios to secure repayments in an effective and efficient manner. Our custom, top-tier skip tracing services are invaluable with personal/installment loan delinquencies as they enable us to locate the many unreachable customers found in this industry segment due to the less stringent loan qualification information.

Installment Loan Recovery

Highly-trained, dedicated collections agents
Custom tools & software to enable one-call resolution & customer insights
Proven skip tracing waterfall to expedite finding “unreachable” customers
Proprietary collections process cultivated from years of experience to ensure the best chance of success
Complete in-house management of every contact to ensure compliance and optimal liquidation process

STUDENT LOANS

We work with you to encourage full student loan repayments, guaranteeing defaulted borrowers are aware of the consequences of failure to pay and the existing options they have available to get out of default. Activate Financial prides itself on doing the best they can to resolve student loan delinquencies in a courteous, professional manner so your customers can resolve bad debt and get back to using their education.

Student Loan Recovery Programs

Proprietary skip tracing waterfall designed to find previously “unreachable” customers
Specialized, compassionate & highly-trained agents
One-call resolution & customer insights
Digital omnichannel communication
Total in-house management of every contact to ensure compliance and optimal liquidation process
Proven process cultivated from years of experience to ensure the best chance of success

BAIL BONDS & SURETY BONDS

Over the past five years, bail bond merchants have shifted to accepting credit cards online. The trend has proven to reduce housing costs for jailers as more people are released more quickly, but it also increases unpaid bond debts. That’s why we’ve designed a payment processing system with specific security features and business-enhancing tools to accommodate merchants in this account category:

Online payment gateway with advanced fraud filters and thresholds
Address Verification Services (AVS)
Ability to accept credit, debit, e-check, mobile payments and prepaid cards
Automated recurring billing that matches financing plans
Virtual terminals for accepting payments over the phone